Fenet Hailu ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information.
We may collect personal information that you voluntarily provide, including your name, email address, telephone number, mailing address, appointment information, and information submitted through our website forms.
Name
We may collect (phone number, email address, mailing address)
Information related to your appointments and inquiries
We use your information to respond to inquiries, schedule and manage appointments, provide customer service, communicate about insurance products and services, and send SMS/MMS communications when you have provided the appropriate consent.
Schedule consultations
Provide insurance services
Respond to inquiries
Send appointment confirmations
Send appointment reminders
Provide customer support
Comply with legal obligations
Send marketing messages only when you have separately opted in
By opting into SMS/MMS communications from Fenet Hailu, you consent to receive text messages regarding promotions, reminders, or other relevant information. We take your privacy seriously and adhere to all federal regulations under the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
• Message Frequency
Message frequency varies depending on your interactions with us.
• SMS Consent and Opt-In
SMS consent is obtained through our website forms using an unchecked checkbox that requires the user to affirmatively opt in. Consent to receive marketing SMS messages is not a condition of purchasing any goods or services.
• Opt-Out
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
• Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
• Third-Party Disclosure
Mobile phone numbers, SMS opt-in consent, and related messaging information are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. We may share information only with trusted service providers that assist us in operating our business (such as appointment scheduling or customer support), and only as necessary to provide the services you request.
Message and Data Rates
Message and data rates may apply.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and understand how visitors use our website. Information collected through cookies may include browser type, device information, IP address, pages visited, and website usage information.
Data Security and Handling
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
We may use third-party services such as Google Analytics to help analyze traffic and usage patterns on our website. These services may use cookies or other tracking technologies. The information collected is anonymous and does not personally identify you.
You may request access to, correction of, or deletion of your personal information by contacting us using the contact information provided below. You may also opt out of marketing communications at any time.
Request a copy of the personal data we hold about you
Request that we delete your personal data
Opt-out of receiving communications from us at any time
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will also let you know via email and/or a prominent notice on our website prior to the changes becoming effective and will update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us:
Name: Fenet Hailu
Phone: (432) 788-2088
Email: [email protected]
Address: 1218 Haggetts Pond Rd, Forney TX 75126